Menu
.svg)
.svg)
.svg)
Tekion Corp. © 2026. All rights reserved.
Menu
Tekion Corp. © 2026. All rights reserved.
The AI-Native Platform for Automotive Retail
Connected, intelligent interaction across sales, service, accounting, and marketing—so your teams respond faster, personalize engagement, and convert more opportunities.
Connected Customer Journeys
Every interaction—sales, service, and marketing—connected in one system.
AI-driven insights surface next-best actions and engagement opportunities automatically.
One customer record across the dealership—no duplicates, no silos.
Trigger workflows, follow-ups, and campaigns without manual effort.
Traditional CRMs depend on disconnected systems and manual work. Automotive Retail Cloud (ARC) CRM is natively built into the dealership platform, unifying engagement, operations, and analytics in real time.
A single, unified customer profile across sales, service, marketing, and accounting—always up to date and accessible to every team—so data is shared with the right context, at the right moment, for every interaction.
AI-powered lead routing, prioritization, and automation help teams engage customers at the right moment—every time.
Personalized messaging, automated campaigns, and intelligent recommendations drive higher response and conversion rates.
Connected workflows eliminate drop-offs between BDC, sales, service, and marketing teams.
Built-in dashboards and reporting reveal what’s working, what’s not, and where to optimize.
CRM Pro applies Tekion’s AI across the customer lifecycle—using real-time data to drive faster responses, smarter communication, and consistent execution across sales, service, and marketing. All without adding complexity to your teams.
Instant, AI-generated context for every lead—bringing together customer history, vehicle interest, engagement signals, and recommended next steps in one clear view, so teams know exactly how to respond.
AI-assisted messaging that helps teams respond faster and more effectively with suggested replies, personalization, and consistent tone—without sounding automated.
Automatically transcribes and summarizes every customer call—highlighting needs, commitments, and next steps to enable seamless handoffs and faster follow-up.
AI highlights high-intent opportunities and guides follow-up timing so teams focus effort where it drives the most impact.
Real-time insights and alerts help leaders track response times, engagement, and conversion trends as they happen.
Easy-to-set-up, always-on, targeted emails and texts across sales, service, and marketing—so campaigns run continuously, stop intelligently, and engage customers at the right moment.
Built for multi-store dealer groups, ARC CRM delivers enterprise governance, shared visibility, and consistent execution—trusted by the largest auto groups in the country.
Centralized user access and permissions across all rooftops—managed once, enforced everywhere.
Unified reporting across stores for clear visibility into performance, trends, and outcomes.
Search and access leads and customers across all rooftops from a single enterprise view.
Standardize messaging, policies, and engagement while allowing local execution at the store level.
Define, govern, and approve CRM roles at the enterprise level to ensure consistency and compliance.
Real-time dashboards designed for leadership—track what matters across the entire group at a glance.
Control how leads are accepted and routed across stores to ensure fairness, speed, and accountability.
Built on a secure, cloud-native foundation with role-based access, audit trails, and compliance-ready controls to protect customer data and dealership operations.
Because CRM is an extension of your DMS, not bolted on, customer data is unified to understand every journey—and maximize lifetime customer value. Capture opportunities and insights faster–everywhere, every time.
Leverage powerful scoring to capture, prioritize, and route leads automatically.
Email, SMS, and personalized outreach—fully integrated into sales and service workflows.
Build targeted, triggered campaigns that scale personalization without manual effort.
Track activity, manage follow-ups, and flag stalled deals with closing potential.
Real-time dashboards and performance insights for sales, marketing, and leadership.
Engage customers from first interaction through repeat service and long-term loyalty.
Having a platform that provides everything in one with a foundation for artificial intelligence—that’s going to be key to being able to service customers in the future, for the long term.
27%
Increase in BDC lead volume
70%
Faster lead communication prep
Walt Massey
Walt Massey Automotive Group
There's really no limits to what Tekion can do.
Jessie Dosanjh
California Automotive Retailing Group
Our CSI went up tremendously... directly as a result of the customer experience and the ease of check-in and engagement that the Tekion platform provides.
Joe Castelino
American Motors Group
Tekion is the Netflix to Blockbuster. Anyone who wants to fight the change, anyone who wants to do business in the Stone Age is going to be a dinosaur.
Mike Alford
Marine Chevrolet
Everything about Tekion is disrupting the traditional DMS relationship.
View More Stories
Testimonials and results reflect real user experiences, which may vary. Additionally, testimonials may be edited <xd>for clarity. Any compensated endorsements are disclosed.
Every aspect of our operations
119%
Increase in YoY total revenue.
30min
Less time for customers in the F&I department.
Learn proven ways to boost engagement and close more deals.
Learn how a CRM empowers your team to deliver the speed, personalization, and consistency today's buyers expect.
Marine Chevrolet shares how Tekion ARC CRM helped them modernize operations, enhance customer experiences, and drive business growth.
Learn proven ways to boost engagement and close more deals.
Learn how a CRM empowers your team to deliver the speed, personalization, and consistency today's buyers expect.
Marine Chevrolet shares how Tekion ARC CRM helped them modernize operations, enhance customer experiences, and drive business growth.
Learn proven ways to boost engagement and close more deals.
Learn how a CRM empowers your team to deliver the speed, personalization, and consistency today's buyers expect.
Marine Chevrolet shares how Tekion ARC CRM helped them modernize operations, enhance customer experiences, and drive business growth.
Ready When You Are
Automotive
Retail Cloud
Automotive
Enterprise Cloud
Automotive
Partner Cloud
Customer Help
Follow us
Automotive
Retail Cloud
Dealer Management System
Digital Service Experience
Parts Management
CRM
Advanced Analytics
Tekion Pay
Virtual to Visit
Payroll
Automotive
Enterprise Cloud
Unified Retail Experience
Vehicle Configurator
Analytics & Reporting
Real-time Purchasing Tools
Financing & Add-on
Digital Shopping tools
Automotive
Partner Cloud
Partners Overview
Find a Partner
Become a Partner
Partner Portal
Business
Solutions
Automotive OEMs
Enterprise Dealer Groups
Auto Dealerships
Specialty Vehicle Dealers
Sales Teams
Service Departments
IT Departments
Auto Technology Partners
.svg)